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我們正在尋找對客戶服務(wù)有濃厚興趣,并致力于在蓬勃發(fā)展的集裝箱運(yùn)輸行業(yè)長期發(fā)展的人才。候選人一經(jīng)錄用，將：- 在年輕、充滿活力的環(huán)境和氛圍中工作；- 在客戶服務(wù)部門內(nèi)部將會有輪崗機(jī)會。- 根據(jù)部門的實(shí)際情況，您將需要完成各類客戶服務(wù)相關(guān)的任務(wù)，例如（但不限于）： 1）出口訂艙 核實(shí)訂艙資料,在規(guī)定時(shí)間內(nèi)完成訂艙； 發(fā)送相關(guān)通知給客戶協(xié)調(diào)各部門及時(shí)處理訂艙上的相關(guān)問題2）出口單證接受和檢驗(yàn)客戶托單，生成海運(yùn)提單及發(fā)票；發(fā)送提單樣本給客戶確認(rèn)保證及時(shí)完成提單樣本及時(shí)處理異常提單3）進(jìn)口操作檢查系統(tǒng)單證是否完成；系統(tǒng)開票；發(fā)到貨通知給客戶；發(fā)海關(guān)進(jìn)口EDI艙單和進(jìn)口清單給指定船代；核實(shí)特殊貨物（危險(xiǎn)品/大件貨/超標(biāo)箱/廢品等），如碼頭有特殊操作，通知客戶聯(lián)系碼頭核實(shí)具體的操作流程；跟蹤抵港后未換單貨物。4）與相關(guān)內(nèi)部部門（如銷售、操作和全球辦事處）和外部供應(yīng)商（如船代）進(jìn)行溝通，根據(jù)客戶要求完成發(fā)貨應(yīng)聘要求：大專及以上學(xué)歷；物流、國際貿(mào)易、采購、供應(yīng)鏈管理或相關(guān)專業(yè)2023在校學(xué)生, 有海運(yùn)行業(yè)工作經(jīng)驗(yàn)者優(yōu)先； 良好的英語讀寫能力，英語四級或同等水平證書優(yōu)先；熟悉辦公軟件；良好的溝通能力，能獨(dú)立工作以及具備良好的團(tuán)隊(duì)合作精神； 積極的工作態(tài)度和良好的客戶服務(wù)意識Customer Service CoordinatorWe are searching for motivated candidates with a keen interest in Customer Service and are looking to build a career in this evergreen container shipping industry. Key Responsibilities: - The selected candidate will be working in young, vibrant and dynamic environment- There will be internal opportunities for job rotation within the Customer Service department - Depending on the nature of the sub-function, you may be required to perform various customer service tasks such as (but not limited to):1) Booking- Evaluate shipping requests, complete and update booking timely and accurately- Distribute booking confirmations to customers- Vessel balancing activities - Etc2) Documentation Export - Receive and verify shipping instructions, create and complete Bills of lading and Invoices timely and accurately.- Transmit required shipping documents (eg. Bills of Ladings, Invoices etc) to customers and Customs for filing- Clear documentation exceptions and disputes timely- Follow up daily on outstanding revenues- Etc3) Documentation Import- Check the shipments completeness; create invoices/arrival notices for customers.- Submit EDI manifest data to relevant ship agent- Check special shipments and provides the relevant documents/forms/files to concerned parties (including dangerous goods, OOG goods, break bulk cargos, waste goods, etc.).- Monitor long-stay containers and handling abandon cargoes- Etc- Communicate with relevant internal departments (eg. Sales, Operations and world-wide offices) and external vendors (e.g vessel agents) to assure specific customers’ shipments and needs are handled appropriately.Qualification:- Diploma or bachelor degree.- major in logistics, international trade, purchasing and supply chain management or related is preferred but not necessary.- Experience in the Maritime Industry is preferred but not necessary.- Good command of English (read