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職責(zé)描述： 1. 核實訂艙資料,在規(guī)定時間內(nèi)完成訂艙； 2. 預(yù)入訂艙資料,安排***路線,核實運費； 3. 與內(nèi)部銷售部門、操作部門及海外部門做好協(xié)調(diào)工作，確保及時處理訂艙上的相關(guān)問題； 4. 準確處理訂艙的相關(guān)更改； 5. 發(fā)送相關(guān)通知給客戶； 6. 及時答復(fù)客戶關(guān)于訂艙的詢問。 任職要求： 1. 大專及以上學(xué)歷； 2. 1-3年客戶服務(wù)或相關(guān)經(jīng)驗；物流、國際貿(mào)易、采購及供應(yīng)管理相關(guān)專業(yè)優(yōu)先； 3. 海運行業(yè)工作經(jīng)驗優(yōu)先; 4. 良好的英語口語和書寫能力. 5. 熟練運用辦公軟件； 6. 良好的溝通能力，獨立工作能力以及團隊合作能力； 7. 積極樂觀的工作態(tài)度，同時具備良好的客戶服務(wù)意識。 Key Responsibilities: 1. Evaluate shipping request and complete bookings timely. 2. Create bookings identifies best route, and accurately assigns rates. 3. Communicate with sales team, operations and world-wide offices to assure specific customers’ needs are handled appropriately. 4. Update bookings when necessary. 5. Distribute booking confirmations to customers. 6. Reply to customers’ inquiry about booking timely. Qualification: 1. Diploma or bachelor degree. 2. 1-3years of experience in Customer Service or related experience; or fresh graduate with major in logistics, international trade, purchasing and supply chain management or related is preferred. 3. Experience in the Maritime Industry is preferred. 4. Good command of English both oral and written. 5. Proficient in Microsoft office. 6. Able to communicate well, work independently as well as in team. 7. Positive and pleasant attitude with customer service mindset. Note: Salary will commensurate with your qualification, experience and skills. 薪資會根據(jù)您的資歷、經(jīng)驗和技能來決定。 The personal information provided by you in applying this career opportunity may be transferred to other Hapag-Lloyd entities and/or to third party vendors outside of China for evaluation and processing purpose. Hapag-Lloyd will ensure the confidentiality and privacy of your personal information in according to the applicable data privacy laws, including the Chinese Cybersecurity Law. By submitting your application, you grant your consent to Hapag-Lloyd for transferring the personal information provided by you outside of China to other Hapag-Lloyd entities and/or to third party vendors. 在您申請該職位空缺過程中所提供的個人信息可能會被傳輸至中國境外的其他赫伯羅特實體和/或第三方服務(wù)商以進行進一步的評估和處理。赫伯羅特會依據(jù)相關(guān)法律要求，包括中國網(wǎng)絡(luò)安全法，來確保您所提供之個人信息的保密和隱私。通過提交您的申請，您授權(quán)赫伯羅特將您所提供的個人信息至中國境外的赫伯羅特實體和/或第三方服務(wù)商。