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Acquire business from new customers, develop new business and maintain relationship with existing customers to achieve sales goal.
Key Outcomes:
Achieve the sales goals of charged product
Identification of potential customers and building relationships
Position Accountabilities:
- Manage and organize sales activities for product development
- Handle all inbound and outbound sales matters and customer enquiries
- Increase new business and maintain existing customers
- Follow up on all sales leads, ensuring they are answered, and immediate action is taken
- Handle all routing orders promptly and ensure they are presented to the customer immediately. Keep the R/O originator well-informed of the status
- Ensure all RFQ (request for quotation), bids and tenders are replied to within the time specified
- Generated quality sales leads and have them followed up regularly
- Update the selling tariff to ensure margins are protected as instructed
- Hold regular meetings with the sales team for market information and exchange of selling skills
- Arrange joint calls and customer visits with Sales, operation, management personnel, as well as the overseas counterparts
- Maintain up-to-date customer profiles
- Provide monthly report on all import business development and related market intelligence
- Perform any special duties or projects as assigned by the management.
Relevant Education Background, Hard Skill, Knowledge and Experience:
- University graduated or above
- Minimum 2 years’ experience in foreign freight forwarding company
- Knowledge of International Trade and relevant Laws, Regulations, Process and Procedures
- Fluent in written and spoken English and Mandarin
Core Competences:
Relationship Building
Initiative
Target and Result focus
Business acumen
Working Relationships:
External: customers and overseas agent
Internal: operations, customer services and sales staff.