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Sr Customer Development Rep Nanjing NJX Sub-branch

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-*** capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.
In this role, you will:
- Be responsible for successful implementation of Premier Acquisition strategies
- Acquire new-to-bank customers via central or self-generated leads.
- In order to deliver a high quality service to our highest value personal clients the role holder will need to complete simple retail sales.
- Development of strong working relationships with relevant business areas (e.g., WPB, Marketing, etc)
- Delivery high standard customer service to meet customer satisfactory
- 負(fù)責(zé)中高端客戶的開發(fā)，發(fā)掘關(guān)于銀行服務(wù)的需求并發(fā)展為匯豐客戶
- 通過銀行渠道或者自己開發(fā)的渠道成功獲取新客戶
- 為客戶提供優(yōu)良的服務(wù)，完成基本的零售銷售指標(biāo)
- 與相關(guān)業(yè)務(wù)領(lǐng)域建立牢固的工作關(guān)系（如：財(cái)富管理及個(gè)人銀行業(yè)務(wù)部，市場(chǎng)部）
- 提供高標(biāo)準(zhǔn)的客戶服務(wù)，提高客戶滿意度

To be successful in the role, you should meet the following requirements:
- Bachelor's degree or equivalent experience
- Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent
- Sound knowledge of various forms of deposits, WEM product, mortgage, etc.
- Knowledge of the constantly changing laws/regulations governing banks/finance industry, consumer trends, competitor offerings, economic and foreign currency markets
- Strong presentation and sales skills
- Objection handling techniques and work under pressure
- Good interpersonal and communication skills
- Customer service orientation
- Attain appropriate professional and regulatory qualifications as required by market
- Attain any internal standards as required by HBCN
- 本科以上或同等學(xué)歷
- 至少一年金融服務(wù)或零售經(jīng)驗(yàn)，或同等工作經(jīng)驗(yàn)
- 對(duì)各種形式的存款，WEM產(chǎn)品，抵押貸款等產(chǎn)品有充分的了解
- 對(duì)行業(yè)法規(guī)，消費(fèi)趨勢(shì)，競(jìng)爭(zhēng)對(duì)手的產(chǎn)品，經(jīng)濟(jì)和外匯市場(chǎng)趨勢(shì)有較好的了解
- 較好的演講和銷售技巧
- 較好的異議處理技巧，能在高壓下工作
- 良好的人際交往和溝通能力
- 以客戶服務(wù)為導(dǎo)向
- 根據(jù)市場(chǎng)要求獲得適當(dāng)?shù)膶I(yè)和監(jiān)管資格
- 達(dá)到匯豐要求的內(nèi)部崗位標(biāo)準(zhǔn)

You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited