999视频在线免费观看,国产精品一二二区,亚洲国产香蕉视频,中文字幕有码在线视频,亚洲日本另类,中国三级黄色大片,成人中文字幕在线观看

CCSS Rep 1 Inbound Service, HSBC International Wealth and Premier, HSBC China

HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth.
Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-*** capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.
In this role, you will:
Impact on the Business/Function
- Handles contacts with our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at *** contact where possible.
- Delivers what is promised in line with customer expectations
- Offers value added products and services based on customer needs analysis and ensuring customer understanding of those products

Customers / Stakeholders
- Use a range of simple techniques to personalise the customer’s experience in a way that makes them feel valued and appreciated Satisfy customers’ expectations by providing appropriate solutions in a prompt, efficient and personalised way
- Certified to handle multiple propositions (i.e. Advance, Premier) with multiple products (i.e. Core Banking, Cards)
- Generates customer loyalty through strong knowledge of key products and services
- Owns and resolves issues and understands how and when to escalate

Leadership